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App freezes when opening a statement PDF

Opening a statement over roughly 30 pages locks the app until it is force-quit. Reports cluster on older devices.

HighPerformance-20% vs last week
All issues

Mentions per day

First mention 2mo ago, most recent 4h ago.

Evidence

Every review that formed this cluster, newest first.

Open in reviews
2 out of 5 starskathrin_rGerman · AT6.4.0

App freezes on statements

When opening a longer statement the app freezes completely and has to be restarted. Every time on an iPhone 12.

Show the original German

Beim Öffnen eines längeren Kontoauszugs friert die App komplett ein und muss neu gestartet werden. Auf dem iPhone 12 jedes Mal. Bitte schnell beheben.

2 out of 5 starsKate M.English · GB6.4.0

Freezes on statements

Opening a monthly statement freezes the whole app. I have to force quit every time. It's fine on short statements, so it looks like a size problem.

2 out of 5 starsAmara O.English · CA6.3.1

Freezes on statements

Opening a monthly statement freezes the whole app. I have to force quit every time. It's fine on short statements, so it looks like a size problem.

2 out of 5 starsJohanSwedish · SE6.3.1

Hangs on statements

The app locks up when I open a statement with many pages. I have to force a restart every time.

Show the original Swedish

Appen låser sig när jag öppnar ett kontoutdrag med många sidor. Måste tvinga fram en omstart varje gång.

2 out of 5 starsannika.wGerman · CH6.4.0

App freezes on statements

When opening a longer statement the app freezes completely and has to be restarted. Every time on an iPhone 12.

Show the original German

Seit Jahren Kunde. Beim Öffnen eines längeren Kontoauszugs friert die App komplett ein und muss neu gestartet werden. Auf dem iPhone 12 jedes Mal.

3 out of 5 starsSebastian K.German · CH6.4.0

App freezes on statements

When opening a longer statement the app freezes completely and has to be restarted. Every time on an iPhone 12.

Show the original German

Beim Öffnen eines längeren Kontoauszugs friert die App komplett ein und muss neu gestartet werden. Auf dem iPhone 12 jedes Mal. Bis dahin nur ein Stern.

Facts

Mentions
85
Last 7 days
8
Avg rating
1.96 / 5
Languages
3
First seen
May 7, 2026
Last seen
4h ago

Affected builds

  • 6.4.026
  • 6.2.026
  • 6.3.121
  • 6.3.012

Languages

  • Swedish35
  • English27
  • German23

Countries

  • Sweden35
  • Austria8
  • United Kingdom8
  • Germany8
  • Switzerland7
  • Ireland6

Team note