2 high-severity issues need attention
Vela Run · Jul 20 – 26, 2026
Vela Run · iOSJul 20 – 26, 2026 · Asia/Bakucompared with Jul 13 – 19, 2026
Summary
60 reviews, down 6.2% on the week before; the average rating moved from 3.77★ to 3.92★. 3 open items need attention, led by “Watch workouts do not sync to the phone” with 7 mentions this week.
Summary composed from the figures below.
64 the week before
3.77★ the week before
10 of 60 reviews
0 new inbox items this week
Needs attention
Open inbox items with reports this week, in the inbox's priority order.
- high
Watch workouts do not sync to the phone
Complaints rose after v3.9.0 — not reported in the 7 days before, 26 reviews since · 2.3★ average.
- This week
- 7 mentions
- Week before
- 12 mentions
- Rated 1–2★
- 6 of 7
- Evidence
- high
1★ · Australia · English · Original — English “Three runs recorded on the watch and none of them appear on the phone. They're still on the watch, so the data isn't lost, it just won't sync.”
- high
Charged after cancelling the subscription
Assessed high — 5 of 15 reviews in the last 7 days · 1.1★ average.
- This week
- 4 mentions
- Week before
- 3 mentions
- Rated 1–2★
- 4 of 4
- Evidence
- medium
1★ · Italy · Italian · Original — Italian “Ho annullato l'abbonamento nell'app e mi hanno addebitato lo stesso. In nessun punto viene detto che bisogna farlo anche nello store.”
Translation — English · machine-made
I cancelled the subscription in the app and was charged anyway. Nowhere does it say you also have to do it in the store.
- low
Custom interval workouts
Complaint volume accelerating — +167% against the four-week baseline · 8 of 27 reviews in the last 7 days · 3.9★ average.
- This week
- 5 mentions
- Week before
- 8 mentions
- Rated 1–2★
- 0 of 5
- Evidence
- high
3★ · Canada · English · Original — English “Second time this week. The preset interval workouts don't match my plan. Let me build my own sets with warm-up, work and recovery. Fix this and it's five stars again.”
Release impact
Releases that reached users this week, measured against matched windows before them.
v3.9.2
Released Jul 26; no signal rose measurably after it so far — its after-release window is not complete yet.
Getting better
- improving
Watch workouts do not sync to the phone
Improving since the fix shipped.
- Before the fix (14 days)
- 19 reports
- Since (14 days)
- 4 reports
Activity
Other languages
- Not in English
- 32 reviews
- Translated
- 32
Notes
- Quotes are shown in the reviewer's language; English translations are machine-made and labelled.