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Releases

Before and after each version

What happened to review sentiment either side of each version. A change is only called when both windows hold enough reviews to support it — otherwise the page says so and shows you the counts it does have.

Release impact

Every cluster compared across matched windows either side of the release, corrected for testing many clusters at once. A finding is only called when the sample supports it.

v6.4.0Jul 31±7-day windows133 reviews before · 145 after

Average rating

4.072.94

133 reviews before · 145 after

Verdict

Got worsehigh confidence
  • 133 reviews before, 145 after
  • 95% CI -1.45 to -0.79 does not span zero
  • 1.12 stars

New regressions

  • Face ID sign-in fails after the 6.4.0 updateGot worse

    0 → 40 reviewsof 133 → 145 in the windows100% name this version

    • 40 post-release reviews in this cluster
    • change survives multiple-comparison correction at p ≤ 0.01
    • complaint rate more than doubled
    high confidence
  • Session expires roughly every two minutesGot worse

    0 → 15 reviewsof 133 → 145 in the windows100% name this version

    • 15 post-release reviews in this cluster
    • change survives multiple-comparison correction at p ≤ 0.01
    • complaint rate more than doubled
    high confidence
  • Card freeze switch turns itself back onGot worse

    0 → 9 reviewsof 133 → 145 in the windows100% name this version

    • 9 post-release reviews in this cluster
    • change survives multiple-comparison correction at p ≤ 0.05
    • complaint rate more than doubled
    high confidence

Improved

No cluster got measurably better after this release.

Measured, no clear change

  • App freezes when opening a statement PDFNo meaningful change-31%

    8 → 6 reviewsof 133 → 145 in the windows67% name this version

    • 8 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • Scheduled and recurring transfersNo meaningful change+83%

    3 → 6 reviewsof 133 → 145 in the windows50% name this version

    • only 6 post-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • Transfers sit on “Processing” for hoursNo meaningful change-58%

    11 → 5 reviewsof 133 → 145 in the windows60% name this version

    • 11 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • Add the card to Apple WalletNo meaningful change-59%

    9 → 4 reviewsof 133 → 145 in the windows100% name this version

    • 9 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • A shared view for joint accountsNo meaningful change-8%

    4 → 4 reviewsof 133 → 145 in the windows75% name this version

    • only 4 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • A real iPad layoutNo meaningful change-8%

    3 → 3 reviewsof 133 → 145 in the windows67% name this version

    • only 3 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • Spending categories with monthly budgetsNo meaningful change-63%

    5 → 2 reviewsof 133 → 145 in the windows50% name this version

    • only 5 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence
  • IBAN field rejects pasted spacesNo meaningful change-39%

    3 → 2 reviewsof 133 → 145 in the windows100% name this version

    • only 3 pre-release reviews in this cluster
    • change is within the range normal week-to-week variation produces
    low confidence

4 more clusters were compared and did not move.

Did the fix work?

For every problem the team believed it had fixed, the share of feedback that still reports it, measured either side of the release that carried the fix. Rates, not raw counts — review volume moves on its own.

Every version

The full before/after record for each release, in the order they shipped.

  1. 6.4.0

    Jul 313mo ago±4-day window

    Signal detected81 before · 131 after
    Average rating
    4.172.941.23

    out of 5, across 212 reviews

    Topics that moved

    appeared after this version · went quiet

    Release notes

    Rebuilt sign-in on the new authentication stack · Shorter idle session window for compliance · Card controls moved into the account tab

  2. 6.3.1

    Jun 264mo ago±7-day window

    Signal detected139 before · 134 after
    Average rating
    3.994.340.35

    out of 5, across 273 reviews

    Topics that moved

    appeared after this version · went quiet

    Release notes

    Fixes for transfer confirmation timeouts · Crash fixes on iOS 18.2

  3. 6.3.0

    Jun 184mo ago±7-day window

    Signal detected128 before · 135 after
    Average rating
    4.233.970.26

    out of 5, across 263 reviews

    Topics that moved

    appeared after this version · went quiet

    Release notes

    Instant transfers for supported banks · New confirmation sheet for FX payments · Accessibility pass on the transfer flow

  4. 6.2.0

    May 285mo ago±7-day window

    Signal detected131 before · 125 after
    Average rating
    3.864.200.34

    out of 5, across 256 reviews

    Topics that moved

    appeared after this version · went quiet

    Release notes

    Rebuilt statements with inline PDF preview · Faster account switching · Fixes for widget refresh