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Weekly brief · Northwind Pay

2 high-severity issues need attention

Northwind Pay · Jul 27 – Aug 2, 2026

Northwind Pay · AndroidJul 27 – Aug 2, 2026 · Asia/Bakucompared with Jul 20 – 26, 2026

Summary

114 reviews, up 54% on the week before; the average rating moved from 3.77★ to 3.22★. 4 open items need attention, led by “Signed out every few minutes since 6.4.0” with 45 mentions this week.

Summary composed from the figures below.

Reviews
114+54%increase

74 the week before

Average rating
3.22★−0.55decrease

3.77★ the week before

Rated 1–2★
40.4%+21.4 ptincrease

46 of 114 reviews

Need attention
4

0 new inbox items this week

Needs attention

Open inbox items with reports this week, in the inbox's priority order.

  • high

    Signed out every few minutes since 6.4.0

    Complaints rose after v6.4.0 — not reported in the 7 days before, 44 reviews since · 2.0★ average.

    This week
    45 mentions
    Week before
    2 mentions
    Rated 1–2★
    38 of 45
    Evidence
    high
    1★ · United States · English · Original — English
    “I use this app every day. Since 6.4.0 it signs me out constantly, and on my work profile it loops back to the login screen after every sign-in.”
  • medium

    Duplicate payment notifications

    Complaint volume accelerating — +117% against the four-week baseline · 13 of 44 reviews in the last 7 days · 3.0★ average.

    This week
    10 mentions
    Week before
    6 mentions
    Rated 1–2★
    0 of 10
    Evidence
    high
    3★ · Germany · German · Original — German
    “Jede Kartenzahlung löst zwei bis drei identische Benachrichtigungen aus. Beim ersten Mal dachte ich, ich wurde dreimal belastet. Bis dahin nur ein Stern.”

    Translation — English · machine-made

    Every card payment triggers two or three identical notifications. The first time I thought I had been charged three times.

  • high

    Fingerprint unlock missing on some devices

    Assessed high — 10 of 55 reviews in the last 7 days · 2.0★ average.

    This week
    10 mentions
    Week before
    12 mentions
    Rated 1–2★
    8 of 10
    Evidence
    high
    2★ · Canada · English · Original — English
    “There's no fingerprint option at all on my phone, only the PIN. Every other banking app on the same device offers it.”
  • low

    Wear OS tile with the balance

    Requested repeatedly — 27 requests in the last 30 days · 4.0★ average.

    This week
    6 mentions
    Week before
    9 mentions
    Rated 1–2★
    0 of 6
    Evidence
    high
    4★ · Austria · German · Original — German
    “Ein Wear-OS-Tile mit dem Kontostand wäre perfekt. Alles andere ist schon da. Weiter so.”

    Translation — English · machine-made

    A Wear OS tile with the balance would be perfect. Everything else is already there.

Markets

Markets whose 1–2★ reviews at least doubled, with five or more this week.

  • Türkiye

    1–2★ reviews went from 4 to 14.

    Reviews this week
    16
  • Poland

    1–2★ reviews went from 0 to 12.

    Reviews this week
    14
  • United Kingdom

    1–2★ reviews went from 1 to 5.

    Reviews this week
    10

Activity

  • Other languages

    Not in English
    61 reviews
    Translated
    61

Notes

  • Quotes are shown in the reviewer's language; English translations are machine-made and labelled.