2 high-severity issues need attention
Northwind Pay · Jul 20 – 26, 2026
Northwind Pay · iOSJul 20 – 26, 2026 · Asia/Bakucompared with Jul 13 – 19, 2026
Summary
142 reviews, up 20% on the week before; the average rating moved from 4.04★ to 3.87★. 8 open items need attention, led by “Currency fee only appears after the transfer is confirmed” with 5 mentions this week. Requests for “A real iPad layout” are growing.
Summary composed from the figures below.
118 the week before
4.04★ the week before
33 of 142 reviews
0 new inbox items this week
Needs attention
Open inbox items with reports this week, in the inbox's priority order.
- medium
Currency fee only appears after the transfer is confirmed
Complaints rose after v6.3.0 — not reported in the 7 days before, 14 reviews since · 2.1★ average.
- This week
- 5 mentions
- Week before
- 6 mentions
- Rated 1–2★
- 4 of 5
- Evidence
- high
2★ · Ireland · English · Original — English “I use this app every day. The confirmation screen shows the converted amount but not the fee. You only see what it actually cost on the receipt, which feels deliberate.”
- low
A real iPad layout
Complaint volume accelerating — +400% against the four-week baseline · 5 of 16 reviews in the last 7 days · 4.0★ average.
- This week
- 1 mention
- Week before
- 6 mentions
- Rated 1–2★
- 0 of 1
- Evidence
- medium
4★ · Ireland · English · Original — English “Runs stretched on iPad with huge buttons and a wasted right half. A proper layout would be welcome for the business account.”
- high
Transfers sit on “Processing” for hours
Assessed high — 7 of 46 reviews in the last 7 days · 1.8★ average.
- This week
- 13 mentions
- Week before
- 8 mentions
- Rated 1–2★
- 13 of 13
- Evidence
- high
1★ · Chile · Spanish · Original — Spanish “La transferencia lleva seis horas en Procesando y el dinero ya salió de la cuenta. No hay ninguna forma de saber si llegó. Por lo demás la app está muy bien.”
Translation — English · machine-made
The transfer has been in Processing for six hours and the money has already left the account. There's no way to know if it arrived.
- high
App freezes when opening a statement PDF
Assessed high — 8 of 31 reviews in the last 7 days · 2.0★ average.
- This week
- 13 mentions
- Week before
- 6 mentions
- Rated 1–2★
- 12 of 13
- Evidence
- high
2★ · Germany · German · Original — German “Beim Öffnen eines längeren Kontoauszugs friert die App komplett ein und muss neu gestartet werden. Auf dem iPhone 12 jedes Mal. Bis dahin nur ein Stern.”
Translation — English · machine-made
When opening a longer statement the app freezes completely and has to be restarted. Every time on an iPhone 12.
- medium
A shared view for joint accounts
Requested repeatedly — 25 requests in the last 30 days · 4.1★ average.
- This week
- 5 mentions
- Week before
- 7 mentions
- Rated 1–2★
- 0 of 5
- Evidence
- high
3★ · Netherlands · Dutch · Original — Dutch “We delen een rekening maar moeten één login gebruiken om dezelfde transacties te zien. Een gedeeld overzicht zou fijn zijn.”
Translation — English · machine-made
We share an account but have to use one login to see the same transactions. A shared view would be great.
Requests gaining ground
Share of reviews over the last 30 days against the 30 before, measured at the end of the week.
- medium opportunity
A real iPad layout
A growing share of reviews ask for this.
- Last 30 days
- 14 requests
- Previous 30 days
- 7 requests
- Share
- 24.3 per 1,000 reviews
Activity
Other languages
- Not in English
- 80 reviews
- Translated
- 80
Notes
- Quotes are shown in the reviewer's language; English translations are machine-made and labelled.