3 high-severity issues need attention
Basketful · Jul 20 – 26, 2026
Basketful · AndroidJul 20 – 26, 2026 · Asia/Bakucompared with Jul 13 – 19, 2026
Summary
76 reviews, up 2.7% on the week before; the average rating moved from 3.38★ to 3.55★. 4 open items need attention, led by “Substitutions applied without asking” with 7 mentions this week.
Summary composed from the figures below.
74 the week before
3.38★ the week before
27 of 76 reviews
0 new inbox items this week
Needs attention
Open inbox items with reports this week, in the inbox's priority order.
- high
Substitutions applied without asking
Complaints rose after v8.11.0 — not reported in the 7 days before, 25 reviews since · 1.9★ average.
- This week
- 7 mentions
- Week before
- 12 mentions
- Rated 1–2★
- 7 of 7
- Evidence
- high
2★ · Poland · Polish · Original — Polish “Dostałem zamienniki, o które nikt nie zapytał. Ekran wyboru zamienników w ogóle się nie pojawia.”
Translation — English · machine-made
I got substitutes nobody asked me about. The substitution screen doesn't appear at all.
- high
Delivery slot disappears during checkout
Assessed high — 8 of 34 reviews in the last 7 days · 2.0★ average.
- This week
- 10 mentions
- Week before
- 7 mentions
- Rated 1–2★
- 9 of 10
- Evidence
- high
1★ · Indonesia · Indonesian · Original — Indonesian “Slot pengiriman hilang saat saya sedang membayar, jadi pesanan mundur ke besok. Sudah tiga kali begini.”
Translation — English · machine-made
The delivery slot disappeared while I was paying, so the order moved to tomorrow. This has happened three times.
- high
Promo codes silently fail at checkout
Assessed high — 4 of 34 reviews in the last 7 days · 2.0★ average.
- This week
- 10 mentions
- Week before
- 11 mentions
- Rated 1–2★
- 9 of 10
- Evidence
- high
1★ · Canada · English · Original — English “The promo code says applied, then the total is exactly the same. No error, no explanation, and support says the code was used.”
- low
Saved shopping lists
Requested repeatedly — 35 requests in the last 30 days · 4.0★ average.
- This week
- 10 mentions
- Week before
- 5 mentions
- Rated 1–2★
- 0 of 10
- Evidence
- high
4★ · United Kingdom · English · Original — English “Let me save a weekly list and reorder it in one tap. I rebuild the same basket every Sunday.”
Getting better
- improving
Promo codes silently fail at checkout
Improving since the fix shipped.
- Before the fix (14 days)
- 20 reports
- Since (14 days)
- 4 reports
Activity
Other languages
- Not in English
- 31 reviews
- Translated
- 31
Notes
- Quotes are shown in the reviewer's language; English translations are machine-made and labelled.