Terms of Service

These terms are an agreement between you and RevyLens (“we”, “us”), which is run by its founder as an individual operator. By creating an account, signing in, or using the free analyzer, you accept them. If you do not accept them, do not use the service.

You must be at least 16 years old. If you use RevyLens for an organization, you confirm you have the authority to bind it, and “you” includes that organization. RevyLens is intended for business use.

RevyLens is in public beta. Features, limits and prices can change, and you may run into defects, downtime or incomplete features. Do not rely on the beta as your only record of your feedback data, and keep your own copy of anything important; you can export it as CSV from the product. Our Privacy Policy explains how data is handled.

Give us accurate information and keep your sign-in details secure. You are responsible for what happens under your account, including by people you invite to a workspace. Tell us promptly at s.mohsunlu.dev@gmail.com if you think your account was accessed without permission. Passwords must be at least 12 characters, and we may require email verification.

A workspace has roles. Owners and admins control who is a member and what each role can do. Members see the workspace’s content according to their role.

“Your data” means the content you or your workspace put into RevyLens or connect to it: reviews imported from your apps, notes, tags, and the questions you ask. You keep all rights you have in it. You give us a limited licence to host, copy, translate, analyze and display it, and to send it to the providers named in our Privacy Policy, solely to provide RevyLens to you and your workspace and to keep it secure.

We do not sell your data and do not use it for advertising. We will not use the reviews in your workspace to train our own models, because we do not train models. Results RevyLens produces from your data, such as clusters, summaries and reports, are yours to use.

You are responsible for having the right to connect the apps and import the reviews you bring in, and for making sure your use meets any law that applies to you.

To import reviews you may give RevyLens credentials for Apple App Store Connect or Google Play, and you may connect Slack or GitHub. Only connect accounts you are authorized to use, and comply with the terms of those services. We store these credentials encrypted and use them only to read the data you asked us to read and to send what you ask us to send. You can disconnect them at any time, and you should revoke or rotate them at the provider if you believe they were exposed.

The free analyzer reads only reviews that the store already publishes for a public app. Do not use it to probe or overload the stores. Apple, Google, Slack, GitHub, OpenRouter, OpenAI and the other providers are independent of us; their services and terms apply to what they provide, and we are not responsible for their outages or actions.

RevyLens uses AI to translate, group and summarize reviews and to answer questions. AI can be wrong or incomplete: it can misread a review, put reviews in the wrong group, or miss something. We show the reviews behind each result so you can check it, and you should do so before acting on it. You are responsible for decisions you make using RevyLens output, including replies you send to reviewers.

You agree not to:

• break the law, or infringe or violate anyone’s rights, using RevyLens;
• access another workspace’s data, or try to get around access controls, rate limits or usage limits;
• probe, scan or test the service’s security without our written permission;
• overload or disrupt the service, or use automated means to create accounts or free analyses at scale;
• upload malware, or content you have no right to share;
• resell RevyLens, or use it to build a competing product, without our permission;
• use it to harass, profile or identify individual reviewers beyond what the store already shows.

If you find a security problem, please report it to s.mohsunlu.dev@gmail.com and give us reasonable time to fix it before you disclose it.

New workspaces start a 14-day Pro trial without a payment card. Paid billing is not active during the beta, so we do not charge anything today. Prices shown on the pricing page are shown for transparency ahead of billing becoming available.

Plans have limits, such as reviews read per month, number of apps and seats, and history length. If a limit is reached, ingestion pauses rather than being charged as overage. Before we start charging, we will publish billing terms and tell you in advance, and you will not be charged unless you choose a paid plan.

We may change, limit or remove features, including during the beta, and we do not promise any level of availability. We try to keep the service running and to give notice of major changes, but cannot guarantee it.

We may suspend or end access if you break these terms, put the service or other people at risk, or if we have to by law. Where we reasonably can, we will tell you why and give you a chance to export your data.

You can stop using RevyLens at any time and delete your account in Settings. Deletion has a 7-day grace period and works as described in the Privacy Policy, including that data in existing backups expires on the schedule stated there. Sections that by their nature should survive, such as ownership, disclaimers, liability limits and governing law, continue after you stop.

RevyLens, its software, design, name and logo belong to us or our licensors. These terms give you a limited, non-exclusive, non-transferable right to use the service for its intended purpose while you comply with them. If you send us feedback or suggestions, we may use them without obligation to you.

To the extent the law allows, RevyLens is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability and non-infringement. We do not warrant that the service will be uninterrupted or error free, or that AI output will be correct. Some places do not allow certain disclaimers, so some of this may not apply to you.

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of RevyLens. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us for the service in the 12 months before the claim and 100 euros. During the free beta that amount may be zero.

Nothing in these terms limits liability that cannot be limited by law, such as for fraud, for death or personal injury caused by negligence, or any rights you have as a consumer under mandatory law where you live.

The governing law and the courts that will handle disputes have not yet been specified for the beta, and will be stated in a future version of these terms before paid plans start. Until then, nothing in these terms removes any protection that mandatory law gives you in the place where you live. We would rather resolve a problem directly, so please email s.mohsunlu.dev@gmail.com first.

We may update these terms. The effective date at the top shows the current version. For material changes we will notify account holders by email or in the product before they take effect. If you keep using RevyLens after that, you accept the updated terms; if you do not agree, stop using the service and delete your account.

Questions about these terms: s.mohsunlu.dev@gmail.com.